Bethenny Frankel, the renowned entrepreneur and television personality, found herself at odds with the iconic fashion house, Chanel. 

Bethenny Frankel has taken to social media after being turned away from a Chanel store in Chicago, where she was informed that entry was denied reportedly due to her lack of an appointment.

Bethenny Frankel Chanel

This past week, Frankel shared a video on her Instagram in which she was dressed up very casually in a t-shirt. In the video she wrote, “Chanel said IMMEDIATELY NO.” She used the caption for the video, “Crime is at an all-time high and security is critical. I could easily call one of my salespeople and get on this list. That’s beside the point. I was straight off a plane in a sweaty t-shirt and not dolled up or looking wealthy. There are several ways to convey a message and this way is rudeness and elitist and exclusionary, which is also a crime. In business, first impressions are lasting. I would never want anyone to feel lesser than, particularly from a luxury brand making billions off of people buying into the hype. Chanel is a beautiful brand with timeless classic pieces. Being kind to customers of all socioeconomic backgrounds is also timeless and classic.”


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A post shared by Bethenny Frankel (@bethennyfrankel)

According to Frankel, a security guard barely opened the door and asked if she had an appointment. She responded, “I have a credit card, a bag of Garrett’s popcorn, and a basic purse — am I not allowed to come in at 3:54 on a Tuesday?”

On the following day, she also posted another video in which she looks stunning in a black bodycon dress, pearl headband, and purse.  After a brief interaction with the security guards, she was quickly ushered inside. Moments later, she emerged and told her cameraman, “No problem today.”

She posted the video with the caption “It’s important that I mention that the three gentlemen outside (not present yesterday) were lovely.”


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A post shared by Bethenny Frankel (@bethennyfrankel)

Frankel is seemingly trying to prove a point that the way she looked may have impacted her interaction with Chanel- what are your thoughts?

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Published by HOLR Magazine

Image Credit: @bethennyfrankel Instagram

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