Discord Stuck on Did You Know Screen

As of April 10, 2025, Discord users have reported being stuck on the “Did You Know” loading screen, preventing access to the platform. This issue appears to be widespread, with multiple reports surfacing online. However, according to Discord’s official status page, no incidents have been reported today. This discrepancy suggests that the problem may not be due to a complete service outage but could be related to specific user environments or configurations. So did Discord Crash? 

Did Discord Go Down?

While there hasn’t been an official acknowledgment from Discord regarding a service-wide outage on April 10, 2025, the influx of user reports indicates that a significant number of individuals are experiencing difficulties. It’s possible that the issue is affecting certain regions or user groups rather than the entire platform.​

How to Fix Discord

If you’re encountering the “Did You Know” screen issue, consider trying the following troubleshooting steps:

1. Restart Discord: Completely close the application and relaunch it to see if the problem persists.​

2. Clear Discord Cache: Corrupted cache files can cause loading issues. To clear the cache:​Medium+1softwarekeep.com+1

   • Press Win + R, type %appdata%/Discord/Cache, and press Enter.​Medium

   • Delete all files in the cache folder.​Medium+1Reddit+1

   • Restart Discord. ​Medium

3. Check for Updates: Ensure you’re using the latest version of Discord. Outdated versions may have unresolved bugs.​

4. Run as Administrator: Right-click the Discord shortcut and select “Run as administrator” to grant necessary permissions.​Medium

5. Disable Proxies or VPNs: Proxies and VPNs can interfere with Discord’s connection. Disable them temporarily to test if they’re the cause. ​support.discord.com

6. Reinstall Discord: Uninstall the application, download the latest version from the official website, and reinstall it.​

7. Check Discord’s Official Channels: For any official statements or updates, visit Discord’s status page or their official social media accounts.​X (formerly Twitter)+2discordstatus.com+2discordstatus.com+2

If none of these solutions resolve the issue, consider reaching out to Discord’s support team for further assistance.​

For a visual guide on fixing Discord being stuck on the “Did You Know” screen, you can refer to the following video:​